01
Classify the matter correctly
Project Management / Open project / Main / Issues, Changes or Decisions
Use an issue for a current problem, a change for a proposed alteration and a decision for an agreed direction.
Project Manager
QUICK GUIDE 21
Manage issues, changes and decisions
Keep current problems, proposed changes and important decisions visible and traceable.
02
Describe impact and urgency
Project Management / Open project / Main / Issues, Changes or Decisions
Record what is affected and when a response is needed.
03
Assign responsibility
Project Management / Open project / Main / Issues, Changes or Decisions
Give the next step and follow-up to a clear owner.
04
Connect related actions
Project Management / Open project / Execution / Action List
Create practical work needed to implement or resolve the matter.
05
Close with context preserved
Project Management / Open project / Main / Issues, Changes or Decisions
Record the outcome so later users can understand the project history.